China's #1 Online Florist
Fresh Flowers Guaranteed
Delivery to all cities in China
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    100% Satisfaction Guarantee


Quality Products Guaranteed: 100% Fresh Flowers
We guarantee that the flowers you order will be fresh and of the highest quality. We can help our customers express their good wishes and connect with the important people in their lives by providing exceptional quality, value and customer service. If you’re not completely satisfied with your order we have processed, we’ll redeliver, refund, credit or offer a comparable exchange when the original product is not available.

Quality Service Guaranteed: Reliability & Customer Support
Every flower bouquet is lovingly crafted in-house by our team of inspired floral artists. This means that we’re able to monitor quality very closely and can promise you that your purchase will never include a wilted blossom or tired stem. If we can’t deliver exactly what you have ordered, we’ll email you to let you know and if possible, make a substitution with your approval. The ability to send beautiful flowers in China both efficiently and reliably is just one of the many reasons that so many of our customers use our service time and time again.

In order to meet our 100% Satisfaction Guarantee Policy, please read the Terms and Conditions for our products and services below:

  • To cancel an order, you must notify us at least 48 hours before the requested delivery date or be charged in full.
  • Delivery delay due to hazardous weather conditions, incorrect delivery address or an act of terror is not a cause for refund or replacement under any circumstances.
  • If the recipient is unavailable at the given address, our delivery personnel will coordinate with the recipient by phone to re-attempt delivery. If the recipient is not reachable by phone, our delivery personnel will leave the product at the doorstep, with a neighbor, or leave a message at the door.
  • In cases of non-availability, we may substitute flowers, container or accessories, without being able to give you prior notice due to the urgency of delivering on time. Any substitutions will be of equal or higher value than what you orginally ordered.
  • Orders will be delivered anytime between 9am and 7pm (GMT +8:00 China time zone) and a delivery confirmation will be emailed to you within 2 business days after the requested delivery date. If there are any complaints pertaining to the order, it must be reported within 7 days from the requested delivery date.

 
  FlowersofChina.com serves major Chinese cities: Beijing, Shanghai, Guangzhou, Shenzhen, Dalian, Kunming, Chengdu, Haikou, Harbin, Sanya, Xian, and cities located in the provinces of: Anhui, Fujian, Gansu, Guangdong, Guizhou, Guangxi, Hainan, Hebei, Heilongjiang, Henan, Hubei, Hunan, Jiangsu, Jiangxi, Jilin, Liaoning, Qinghai, Shaanxi, Shandong, Shanxi, Sichuan, Yunnan, Zhejiang  

 
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